Sunday, May 4, 2008

Direct Manipulation

I once observed an elderly woman trying to use a computer. We were in a public library and she was standing in front of the computer, lifted the mouse in the air, aimed at the screen and clicked it like a TV remote.
I am still shaken by this image, but over the year came to this of this as a positive example of how we try to transfer knowledge from a familiar domain to a new domain, when aparent clues suggest this can be useful.
The woman became furstrated and embarrased since she realized a few teens who were very entertained by her ignorance.

About Me

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When my kids were younger I often wished I had a traditional job: a firefighter, doctor or a bus driver, because it is difficult to explain to a toddler what a user experience architect is. But as it turns out, all I really do is making software easy and sometimes even fun for people to use. My boys are cool with that. I’ve been involved with users and user interfaces well before usability became a profession and the UI recognized as a critical component of software and devices. With over 15 years of experience in making complex UI frameworks easy to deploy, extend and use, my clients are medium to very large multi-national companies, and my good fortune is the opportunities that my work lends me to meet people all over the world. I have a special interest in solving complexities in workflow and localization of global applications, data visualization challenges around manipulation of vast actionable data, personalization and customization. I am also learning all the time – about people, methodologies, technologies and tools that enable the development of rich user experience in an increasingly more semantically aware WWW.